Papel Contact Form Privacy Notice

We kindly ask you to review in detail our purpose of processing your personal data, which will be collected if you fill out the "Contact Form" via https://papel.com.tr/en/contact, by reading the Contact Form Privacy Notice ("Privacy Notice") below and your rights within this scope.

1. Data Controller

Pursuant to Law No. 6698 on the Kişisel Verilerin Korunması Kanunu ("Law"), your personal data of a general nature will be processed by Papel Elektronik Para ve Ödeme Hizmetleri Anonim Şirketi ("Our Company" or "Papel") as the data controller within the scope described below.

2. Purposes of Processing Personal Data, Collection Methods, and Legal Reasons

Categories and Types of Personal Data Subject to Processing

• Identity Information: Name and Surname
• Contact Information: E-Mail, Phone Number
• Other: Subject, Message Text

For Which Purposes Your Personal Data Will Be Processed

• Execution of communication activities
• Receiving and evaluating suggestions for the improvement of business processes
• Execution of goods/services after-sales support services
• Execution of customer relationship management processes
• Execution of activities for customer satisfaction tracking requests/complaints

Legal Reasons for Processing Your Personal Data

• Data processing is mandatory for the establishment, exercise, or protection of a right.
• Data processing is mandatory for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject.

3. Methods of Collecting Your Personal Data

We may collect your personal data automatically if you fill out the "Contact Form" at https://papel.com.tr/en/contact within the framework of the conditions and purposes specified in this Privacy Notice.

4. To Whom and For What Purposes Your Processed Personal Data May Be Transferred

We may transfer your personal data to our group companies, shareholders, authorized institutions and organizations, business partners, and suppliers for the purposes specified in Article 2 of this Privacy Notice, provided that we comply with the conditions stipulated in the Law and take the necessary security measures.

5. Information on Your Rights as a Data Subject within the Scope of KVKK

Pursuant to Article 11 of the KVKK, you have the following rights as a personal data subject:

1. To learn whether your personal data is being processed or not.
2. Request information if your personal data has been processed.
3. To learn the purpose of processing your personal data and whether they are used in accordance with their purpose.
4. To know the third parties to whom your personal data is transferred domestically or abroad.
5. To request correction of your personal data in case of incomplete or incorrect processing.
6. To request the deletion or destruction of your personal data in case the reasons requiring their processing disappear.
7. Request notification of correction and deletion to third parties to whom your personal data are transferred.
8. Object to the occurrence of a result that is to your detriment by analyzing personal data exclusively through automated systems.
9. In case you suffer damage due to unlawful processing of your personal data, to request compensation for your damage.

Pursuant to Article 13 of the KVKK, if you wish to exercise any of your rights mentioned above as a personal data subject, you may submit your request in the following ways by filling out the data subject application form on our Company's website:

• In Person or Through a Notary Public:
  "Maslak Mah. Eski Büyükdere Cad. Link Plaza Site Link Plaza Block No: 3-5 Interior Door No: 33 Sarıyer/İstanbul"
• By Registered Electronic Mail (KEP):
  To our registered e-mail address: papelelektronik@hs01.kep.tr
• By Secure Electronic Signature or Mobile Signature:
  Using your previously registered email address to: destek@papel.com.tr

Sincerely,
Papel Elektronik Para ve Ödeme Hizmetleri Anonim Şirketi