What Is ETBİS and How to Register?

The e-commerce sector is growing rapidly today. However, specific regulations must be in place to ensure that consumers can shop safely online.

This is where the Electronic Commerce Information System (ETBİS) comes in. Created by the Ministry of Trade, ETBİS registers and monitors e-commerce activities while helping businesses comply with regulations and protecting consumers' rights.

So, what is ETBİS, why is it important, and how can you register? Find all the details on Papel Blog!

 

What Is the Electronic Commerce Information System (ETBİS)?

 

ETBİS, short for "Electronic Commerce Information System," is a platform established by the Ministry of Trade to register, monitor, and collect statistical data on e-commerce activities.

 

Implemented through a regulation published in the Official Gazette on August 11, 2017, ETBİS aims to:

 

• Collect and track e-commerce data in real-time
• Monitor e-commerce activities to protect consumer rights
• Process collected data to generate industry reports
• Share statistical insights with the public

 

Why Is It Important to Register with ETBİS?

 

Registering with ETBİS is a legal obligation for e-commerce businesses. Additionally, it offers several advantages:

 

Legal Compliance and Responsibility

 

Companies must register with ETBİS to legally conduct e-commerce activities. This ensures compliance with the Law on the Regulation of Electronic Commerce and other relevant regulations. Additionally, businesses fulfill their legal obligations regarding customer information, return policies, and complaint resolution.

 

Credibility and Consumer Trust

 

Consumers perceive ETBİS-registered businesses as more reliable. Shoppers prefer businesses legally registered with ETBİS, helping companies expand their customer base.

 

Competitive Advantage

 

Businesses that register with ETBİS fulfill legal obligations and operate transparently gain a stronger market position, giving them a competitive edge.

 

Access to Statistical Data

 

ETBİS collects e-commerce data and converts it into statistical insights. These insights help businesses conduct market analysis and refine their strategic planning.

 

How to Register for the Electronic Commerce Information System (ETBİS)?

 

Registration with ETBİS is a legal requirement for all e-commerce and intermediary service providers. The registration process is conducted online via e-Devlet.

 

Necessary: Providing incorrect or incomplete information during registration may result in administrative fines. Businesses that fail to register may face penalties ranging from 5,000 TL to 20,000 TL.

 

 

Follow these steps to complete your ETBİS registration:

 

Step 1: Log in via e-Government (e-Devlet)

 

• Visit the Electronic Commerce Information Platform website.
• Click on the "ETBİS Login" button at the top right corner.
• Select "Business Login" on the new page and log in using your e-Government credentials.

 

Step 2: Register on ETBİS

 

After logging into e-Government, click "Register with ETBİS" on the homepage. The system will automatically retrieve your business details from the following:

 

• MERSİS (Central Registry System)
• ESBİS (Artisans and Tradesmen Information System)

 

Step 3: Add Your Website

 

0Verify your business details and make any necessary corrections.

 

• Click on "Add Site," which will open a form.
• Enter details about your e-commerce website or mobile app where you conduct online sales or intermediary services.

 

Step 4: Enter Required Information

 

Make sure to enter the following information accurately:

 

• MERSİS number and tax identification number (for businesses)
• T.R. Identity Number and tax ID number (for artisans and tradesmen)
• Domain name and mobile app details
• Registered Electronic Mail (KEP) address
• Type of e-commerce activities and services offered
• Agreements with payment and electronic money institutions
• Contracts with shipping and logistics companies
• Agreements with e-commerce infrastructure providers
• E-export information (if applicable)
• Warehouse, call center, and delivery point details
• Campaigns and discount information

 

Step 5: Update Information as Needed

 

After completing your registration, you must update any changes in your details within 30 days via ETBİS.

 

Who Must Register with ETBİS?

 

Certain e-commerce service providers and intermediary service providers must register with ETBİS. Failure to register may result in administrative fines. The following groups are required to register:

 

Businesses Selling via Their E-Commerce Website or Mobile App

Individuals or companies sell products/services via their websites or mobile apps.

 

Intermediary Service Providers

Platforms that enable businesses to sell online (e.g., Hepsiburada, Trendyol).

 

Turkish Businesses Selling via Foreign E-Commerce Platforms

Turkey-based businesses that sell via foreign e-commerce platforms. If your business falls into any of these categories, you must register with ETBİS. Take your business to the next level with Papel Business Solutions!

 

Are ETBİS-Registered Websites Safe?

 

Registered with ETBİS indicates that a website complies with regulations and meets specific standards. However, ETBİS registration does NOT guarantee complete security.  According to the Ministry of Trade, just because a business is ETBİS-registered or displays an ETBİS QR code does not mean it is 100% safe or free from illegal activities.

When shopping online, consider additional security factors such as:

• SSL certificates
• Clear and transparent contact details
• 0Customer reviews and ratings

 

How to Check If a Website Is Registered with ETBİS

 

 Checking a business's ETBİS registration only confirms compliance with regulations—not complete security. When shopping online, always look for additional security indicators such as SSL certificates and customer reviews.

 

To check if a website is registered with ETBİS, follow these steps:

 

• Go to the Electronic Commerce Information Platform website.
• Locate the search field where you can enter the website's details.
• Enter the domain name (e.g., "Xsite | Personalized AI Self-Guided Tours") or business name.
• Click on the "Filter" button.
• If the website is registered with ETBİS, it will appear in the results.
• Click on the listed website to view detailed information.

 

That's it! Checking if a website is registered with ETBİS is that easy! 

 

Sources: 1, 2.

 

The information provided in this blog is for general informational purposes only and does not constitute legal, financial, or investment advice. Readers are advised to seek professional guidance for their specific circumstances. Decisions based on this content are at the reader’s discretion, and Papel Elektronik Para ve Ödeme Hizmetleri A.Ş. assumes no liability.