How to Get an E-Signature? Application Steps and Usage Areas

As digitalization accelerates, signature processes are also shifting from paper and pen to digital screens. Today, it is possible to complete contracts, official applications, and internal company approvals within seconds. At the center of this transformation lies the electronic signature (e-signature), which offers a secure, fast, and cost-effective solution for both individuals and businesses. So, what is an e-signature, how is it obtained, and where is it used? In this Papel Blog article, we examine every detail—from the e-signature application process to its usage advantages—step by step.

What is an e-signature, and what is it used for?

An e-signature is a digital signature that provides identity verification and secure approval in transactions carried out electronically. Ensuring who the document belongs to (whether an individual or a legal entity) and whether it has been modified after being signed, the e-signature has the same legal validity as a handwritten signature under the Electronic Signature Law No. 5070. Because e-signatures eliminate paper, printing, and archiving costs in processes such as contract approvals, public transactions, internal corporate documentation, banking, and e-government applications, they are preferred by both individuals and businesses. By enabling operations independent of time and location, e-signatures accelerate workflows and serve as one of the most important steps of digital transformation in the business world.

Differences between an e-signature and a handwritten signature

The main difference between an electronic signature and a handwritten signature lies in the environment in which the signing process takes place and the level of security it provides. A handwritten signature is applied with a pen onto a physical document, requiring the signed document to be delivered by hand, stored, and transported by means such as couriers when necessary. An e-signature, on the other hand, is created entirely in a digital environment and has the same legal validity as a handwritten signature under the Electronic Signature Law No. 5070. An e-signature verifies the identity of the person signing the document, checks whether the document has been altered after being signed, and therefore offers a higher level of security compared to a handwritten signature. Moreover, since it can be used independently of time and place, it significantly accelerates digital business processes. In contrast, handwritten signatures require physical presence, making the process slower and more costly.

Where and how to get an e-signature?

The e-signature application process is carried out through Electronic Certificate Service Providers (ESHS) authorized by the Information and Communication Technologies Authority (BTK). Since only these institutions are authorized to issue e-signatures in Türkiye, the first step is to choose a reliable provider. Then, the application form is filled out online, followed by the identity verification step. Depending on the capabilities offered by the provider, this verification can be performed via online video verification, e-Government verification, or in person at a physical application center. Once the application is approved, the e-signature certificate—delivered as a smart card, USB token, or mobile signature-compatible device—is provided to the user, who can then install and start using it immediately. Thus, the entire process can be completed quickly within just a few steps.

Step-by-step e-signature application process

Prepare the necessary documents for an e-signature

Before applying for an e-signature, you must have your identification document ready. For individuals, a national ID card, passport, or driver's license is sufficient; for companies, additional documents such as the Trade Registry Gazette, signature circular, authorization letter, or power of attorney may be required. These documents are mandatory for the creation of the electronic signature certificate.

Choose an authorized electronic certificate service provider

To obtain an e-signature, you must choose an Electronic Certificate Service Provider (ESHS) authorized by BTK. These providers offer different packages depending on e-signature pricing, validity periods, and hardware options.

Submit an online pre-application

Many providers—especially institutions like PTT KEP—may require obtaining a pre-application code. This code can be used to schedule an appointment or proceed to the identity verification stage.

Fill out the e-signature application form

The online application form is one of the fundamental steps of the e-signature process. The form includes personal information, contact details, and the type of e-signature requested (such as a 1-, 2-, or 3-year certificate). Some providers also offer a physical form option.

Choose your e-signature package and hardware

An electronic signature is provided with a smart card, USB token, or card reader. The hardware you select depends on your intended usage areas and your company’s internal needs.

Complete the identity verification

Identity verification is the most critical step of the e-signature application. It can be performed in person or through online methods such as video calls, remote identity verification, or fast e-Government verification. These options may vary depending on the user and the provider.

Wait for the approval of the e-signature certificate

Once the documents and identity verification are reviewed, your electronic signature certificate will be created. Although the duration may vary, this process generally takes the same day or a few business days.

Receive your hardware

The USB token or smart card is sent to your address via courier or picked up directly from the application center. Companies may also request bulk e-signature delivery.

Complete the e-signature installation

The installation program provided by the service provider is downloaded, the certificate is installed, and the e-signature becomes active.

Verify your e-signature with a test signature

After installation, you can sign a document to check whether the electronic signature is functioning correctly. This step ensures smooth operation, especially for companies with approval workflows.

For businesses, digital collection infrastructure is just as important as e-signature processes. With Papel’s business solutions, you can manage your collections from a single panel.

What are the usage areas of an e-signature?

E-signatures are used widely in both the public and private sectors. They enable official applications through the e-Government portal, tender procedures, and tax declarations. In the commercial field, companies can use e-signatures for contracts, offer approvals, registry transactions such as MERSIS, electronic archiving, and e-invoice systems. Additionally, sectors such as healthcare, education, and banking increasingly use e-signatures. For example, e-signatures are applied in electronic prescriptions, inter-institutional correspondence, and digital approval workflows.

In the digital transformation of companies, not only e-signatures but also fast payment collection methods play a critical role. Papel’s next-generation payment solutions enable businesses to manage all financial processes in a fully digital environment.

 

Sources: 1, 2.  

 

This blog post contains general information, not legal, financial, or investment advice. The content is prepared for informational purposes only, and you are advised to seek professional advice for your specific circumstances. The expressions in this article do not carry any binding nature or responsibility and reflect only the author’s evaluation. All your decisions are your responsibility, and Papel Electronic Money and Payment Services Inc. accepts no liability for any consequences arising from them.